Privacy Policy
for AskTuring.ai and
Ask Turing Products and Services
AskTuring, a secure and private AI solutions provider, is committed to protecting your privacy. In compliance with the law, our company ethos is to educate consumers about their privacy rights while serving best-in-class privacy solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our marketing efforts for our AI software services.
Information We Collect for Marketing
We collect the following types of information solely for marketing purposes:
- Personal information (e.g., names, email addresses, company details)
- Usage data related to our marketing materials and website
How We Use Your Information
We use your information exclusively to:
- Inform you about our best-in-class secure AI services
- Customize and enhance our marketing communications
- Analyze the effectiveness of our marketing efforts
Data Security
As a secure AI solutions provider, we implement industry-leading security measures to protect your data from unauthorized access or breaches. Our engagement with your information is inherently secure, as data protection is at the core of our services.
Your Rights
You rights regarding your personal information used for marketing purposes, including:
- The right to know what personal information we collect
The right to request the deletion of your personal information
The right to opt out of marketing communications
AI-Specific Considerations
Our marketing efforts may utilize AI technologies, but we ensure that all data processing occurs in a secure, private environment. We do not use customer data to train our general AI models without explicit consent.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website while always maintaining a link to prior versions of web policies for transparency.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AskTuring
2223 Avenida de la Playa 206
La Jolla, California, United States
Email: privacy@askturing.ai
Product Privacy Policy
Effective Date: Jan 6, 2025
AskTuring Privacy Policy for Products
AskTuring emphasizes user ownership and control of your data. We are a ZDR (Zero Data Retention) product and AIt solutions company Rest assured, your data is secure at rest and in transit. We do, however, comply with any customer flow down retention requirements as required and specified in individual customer contracts which thereby override the general terms and conditions.
Key points of our privacy policy include:
- User data ownership: Users have full control over their information used to train their AskTuring AI.
- Data usage: Data is only used to train the user’s own AI and is never sold or shared for monetary consideration.
- Data security: User data is secured at rest and in transit using industry-standard encryption. We implement robust security measures to protect data in both states, including encryption protocols such as HTTPS, SSL, and TLS – these protocols enhance security for internet communications and are defined below.HTTPS (Hypertext Transfer Protocol Secure): A secure version of HTTP that encrypts data transferred between a web browser and a website. It uses TLS (formerly SSL) to provide encryption, ensuring that sensitive information like login credentials and financial data remain private and protected from interception.
SSL (Secure Sockets Layer): A cryptographic protocol developed in the mid-1990s to authenticate internet connections and enable data encryption for network communications. SSL has been deprecated and replaced by TLS, though the term is still sometimes used interchangeably with TLS.
TLS (Transport Layer Security): The successor to SSL, TLS is a cryptographic protocol that enables authenticated connections and secure data transport over the internet. It operates primarily at the transport layer of the OSI model, securing various application-layer protocols like HTTP and SMTP. TLS 1.3 is the most recent version, offering improvements in both performance and security.
- You’re in control of your Data: Users can remove or update their data at any time.
- No Data collection: Information collected includes account log-in data, user-submitted content, and data from third-party integrations.
- No Data sharing: AskTuring may share user information in limited circumstances, such as with service providers or when required by law.
- Privacy frameworks: The company is implementing best in class security and privacy frameworks effective early Q1 of 2025 with partner Vanta.Regulatory frameworks and standards we comply with:
GDPR (General Data Protection Regulation): An EU law that governs the processing of personal data on individuals inside the European Union. It came into effect in May 2018 and requires websites processing personal data of EU individuals to obtain their consent.
SOC 2 (Service Organization Control 2): A voluntary cybersecurity attestation framework developed by the American Institute of Certified Public Accountants (AICPA). It specifies how organizations should protect customer data based on five Trust Services Criteria: security, availability, processing integrity, confidentiality, and privacy.
HIPAA (Health Insurance Portability and Accountability Act): U.S. legislation that provides data privacy and security provisions for safeguarding medical information. It establishes national standards to protect patients’ Personal Health Information (PHI).
GLBA (Gramm-Leach-Billey Act): is a federal law that regulates how financial institutions collect, use, and protect consumers’ NPI (Nonpublic Personal Information) or PII (Personally Identifiable Information) we are required to inform you about our information-sharing practices and provide you with the right to opt out of certain information sharing with nonaffiliated third parties. We collect NPI, which includes personally identifiable financial information provided by you, resulting from transactions. We maintain physical, electronic, and procedural safeguards to protect your NPI and provide you with annual privacy notices detailing our information-handling practices.
These official government websites provide comprehensive information on privacy rights and regulations in California, the United States, and the European Union respectively.
- Data separation: User data is never kept with other users’ data, either at rest or in transit.AskTuring emphasizes its commitment to privacy. We ensure that all sensitive data is encrypted both at rest and in transit, providing a secure environment for our users’ information.
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Why is AskTuring’s model ZDR (Zero Data Retention) policy important: - No Data Storage: Under AskTuring.ai’s ZDR policy, the SMLs and LLMs do not store customer API data on their servers. All input data is deleted once a response is generated and sent back.
- Transient Processing: The data sent to AskTuring.ai’s models is processed transiently, meaning it only exists in system memory for the duration of the processing and is not written to any persistent storage devices.
- Compliance and Regulation Adherence: AskTuring.ai’s ZDR aligns with SOC 2 data privacy regulations, helping to ensure that AskTuring.ai complies with all legal obligations. It helps maintain a privacy-centric approach to data handling.
- Monitoring & Auditing: AskTuring.ai maintains appropriate logging and monitoring to enforce the ZDR policy, but logs do not include any customer data sent via the API.
Why is Encryption important?: AskTuring.ai’s comprehensive data protection policies ensure the protection of customer data at rest, as well as customer data in transit.
AskTuring.ai’s encryption protects all data stored on devices connected to a network by converting it to an unreadable code. All Inter-datacenter communications between AskTuring.ai’s servers occur over TLS, and all customer-facing servers negotiate a secure session using TLS with client machines.
Data Rights
For a list of your Personal Data rights and how to exercise them, please refer to Section 6[LW1] of the Policy.
Retention
AskTuring retains Personal Data for as long as required to engage in the uses described in the Policy, unless a longer retention period is required by applicable law. Additional detail on retention criteria can be found under Section 8 of the Policy.
Our ethos is to educate consumers about their privacy rights while serving best-in-class privacy solutions in compliance with governing bodies, including.
California Attorney General’s Office:
https://oag.ca.gov/privacy
U.S. Federal Trade Commission: https://www.ftc.gov/tips-advice/business-center/privacy-and-security
European Data Protection Board:
https://edpb.europa.eu/edpb_en
For more information about your rights, please refer to:
California Attorney General’s Office:
https://oag.ca.gov/privacy
U.S. Federal Trade Commission: https://www.ftc.gov/tips-advice/business-center/privacy-and-security
European Data Protection Board:
https://edpb.europa.eu/edpb_en
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Email: privacy@askturing.ai
AskTuring.ai
2223 Avenida de la Playa 206
La Jolla, California, United States